Prime Rewards pilot

Joining and your account

Prime Rewards is free to join. Give your own email address and accurate details. Verify your email before viewing your account. Staff will never ask you for your email sign-in code.

During setup

This pilot records membership and eligible visits. Gift earning and redemption are not yet live. Joining does not promise a gift, discount, cash payment or retrospective credit. The applicable rewards and their conditions will be explained before live earning begins.

Your visits

Ask staff to attach your membership to your bill. Only confirmed paid purchases count; refunds, voided bills and duplicate records are excluded or corrected. One bill cannot be claimed by multiple members. Please tell us about a missing or incorrect record so we can check the receipt.

Your information

We use your name, email and optional mobile number to operate your membership, identify your visits and communicate about your account. We record the serving staff member associated with each linked paid visit to assess the programme and returning-customer patterns. Historical signup attribution is retained for audit purposes. If you choose to give your birthday day and month, we keep them to help offer a future birthday gift; we do not ask for your birth year. Promotional emails are optional and separate from membership.

You can ask to correct your details, withdraw your marketing preference or close your membership by emailing bookings@primewagyu.co.za. See our privacy notice for more information.